Privacy Policy

(1) Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(2) What information do we collect?

We may collect via third parties, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including [your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation and details.

(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including details).

(c) information that you provide to us for the purpose of registering with us (including details).

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including details).

(e) any other information that you choose to send to us.

We do not directly collect credit/debit card information, this is processed via third parties such as PayPal and Digital Delivery App.

(3) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We do not use cookies.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites[, including this one].]

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

(a) administer the website.

(b) improve your browsing experience by personalising the website.

(c) enable your use of the services available on the website.

(d) send to you goods purchased via the website, and supply to you services purchased via the website.

(e) send statements and invoices to you, and collect payments from you.

(f) send you general (non-marketing) commercial communications.

(g) send you email notifications which you have specifically requested.

(h) send to you [our newsletter and other] marketing communications relating to our business [or the businesses of carefully-selected third parties] which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications)

All our website financial transactions are handled through our payment services provider, Fastspring. You can review the Fastspring privacy policy at www.Fastspring.com We will share information with Fastspring only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and written notice.

Freeware

This is supplied for promotional purposes and may be withdrawn at any time. We do not offer technical support for freeware software, and it can only be used at the users own risk.

From time-to-time the core simulator software may be upgraded, which may not be backward compatible with our software. We may choose either to upgrade it, or withdraw it. This is at Digital Traction’s discretion.

Patches

We may supply patches for various issues from time-to-time, these should be applied as per provided instructions. The patches can be found in the download area.

Steam users: If you purchase our products via Steam, patches are applied automatically.

Commercial

We may provide software to only upgrade items purchased directly from our site, such as additional vehicles or repaints.

Upgrades

We may offer the facility to upgrade certain software, this is at Digital Traction’s discretion.